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  "What Is Electronic Filing?"
  "Is Electronic Filing of court documents legal?"
  "Must I establish an account, and if so, how?"
  "What kind of computer hardware and software do I need to use E-filing?"
  "Do I need a scanner?"
  "I cannot open a form."
  "Do documents filed using E-Filing.com need to be in a particular word processing  format?"
  "Can I file for the next business day?"
  "Is E-Filing.com available 24 hours a day?"
  "How are exhibits to the court case attached?"
  "What type of scanner should I use?" and "What if I don't have a scanner?"
  "How are the court filing and E-Filing usage fees paid?"
  "Does the court require the original to also be filed?"
  "How will I know my document was filed?"
  "How do I know the Court is receiving the documents with the pages in the correct order?"
  "What happens if the Documents filed by an attorney contain errors or omissions?"
  "What happens to a document if the computer system at the Courthouse breaks down?"
  "What if I want to file a document at a Court that is not yet online or accepting electronic     filings?"
  "How long does it take for my case to be served?"
    
"What Is Electronic Filing?"
  Electronic Filing is the electronic transmission of court documents to the courthouse. Previously, it was paper documents that had to be delivered to the courthouse in person. However, with electronic filing it is an electronic version of these paper documents that is received by the courthouse. At the courthouse the documents are accepted or rejected and with E-Filing.com you are returned e-mail with the status. See California Rules of Court Definition
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"Is Electronic Filing of court documents legal?"
  Yes when the court reviews and marks it as accepted. Many state and federal courthouses across the country accept electronically transmitted court pleadings. Check your Courthouse Rules.
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"Must I establish an account, and if so, how?"
  Yes. To sign-up and get started, call an e-filing.com's representative at (805)-964-3535 ext. 100.
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"What kind of computer hardware and software do I need to use E-filing?"
 
  • A computer with an Internet connection
  • A commercial web browser such as Netscape Navigator 4.5 or Internet Explorer 4.0.
  • An e-mail address
  • At least a 33K modem
  • Adobe Acrobat reader so your browser can read the court forms.
  • Tiffsurf so your browser can read TIFF images that are scanned.
  • A scanner to scan in your signed court forms and attachments.
    (Otherwise you can fax them to E-Filing.com.)
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"Do I need a scanner?"
  A scanner is useful if you want to sign your documents before sending them to the Court.
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"I cannot open a form."
  All of the court forms are in Adobe Acrobat format. You will need to install the Adobe Acrobat reader on your PC if you do not already have it. Adobe Acrobat Reader is freely available from the following link:
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"Do documents filed using E-Filing.com need to be in a particular word processing  format?"
  Documents can be in Word Perfect, Microsoft Word, PDF, or TIFF format.
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"Can I file for the next business day?"
  Yes you can. You need to type in the date for the next business day in the "Filing Date" field when entering your court case information.
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"Is E-Filing.com available 24 hours a day?"
  Although the courthouse may be closed, E-Filing.com is designed to accept and log court filings 24 hours a day, 7 days a week, 365 days a year. If you file your documents after the court has closed, it will be delivered first thing the next morning that the court opens.
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"How are exhibits to the court case attached?"
  Exhibits may be scanned and saved as a Portable Document Format (PDF) or Tagged Image File Format (TIFF) file to be sent to the Court. The scanned image of the Exhibit should be attached to the court form in the order it should be filed to the Court (i.e., if the Exhibits are at the end of the document, they will be attached last). Do not attach a cover sheet.
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"What type of scanner should I use?" and "What if I don't have a scanner?"
  There are several different types of scanners with various speeds and prices. A lower costing scanner may scan between 1 and 5 pages per minute, while a higher costing scanner may scan up to 40 pages per minute. Your law firm should choose one that has the speed and efficiency that meets its filing needs. See scanning help to get the settings necessary for your scanner. For those who don't have a scanner or have difficulty using one, you may fax the documents to E-Filing's server and they, in turn, will then be delivered to the Court.
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"How are the court filing and E-Filing usage fees paid?"
  For those law firms in good credit standing, we will set up an account using advance fees (subject to charges for fee advancement). Or you can pay by credit card.
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"Does the court require the original to also be filed?"
  No, the court accepts the electronically submitted document as the original.
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"How will I know my document was filed?"
  After the document has been stamped, e-mail is sent to let you know whether your document has been accepted or rejected by the Court. Further, you may also actually do a search through our system and see a copy of the document conformed and stamped by the court.
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"How do I know the Court is receiving the documents with the pages in the correct order?"
  When you attach the documents, they should be attached in the order you would normally prepare them. The Court will then receive the document's pages in that order. E-Filing.com does not guarantee you will send the correct order of documents. If you have any questions regarding the correct order of documents, you should contact the Court.
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"What happens if the Documents filed by an attorney contain errors or omissions?"
  In some instances (just as courts do today with paper documents) the court may reject a filing. You will be confirmed by e-mail if the filing contained errors or was incomplete. If a filing is rejected, the court's clerk will specify exactly why it was rejected and then allow you to correct the document and resubmit it. However, to actually complete a filing, the E-Filing.com user interface requires a user to add certain court-mandated information to a filing even before it is transmitted to the court. This minimizes the likelihood of a filing being returned because of procedural omissions or form deficiencies. The court may also reject a document if the filing fee chosen by you is incorrect. E-filing.com can advance the needed fees if you are a customer with a preset credit approval.
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"What happens to a document if the computer system at the Courthouse breaks down?"
  Once your document is submitted, it is transmitted to both the Court and E-Filing.com servers. Two servers ensure there will be an electronic copy for filing. The Court will stamp the document as of the day and time the document reaches the server. E-Filing.com does not guarantee that the court system is operational at the time of filing submittal.
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"What if I want to file a document at a Court that is not yet online or accepting electronic filings?"
  Your documents will be transmitted online to E-Filing and then quickly routed to our nationwide network of process servers and attorney service companies that will facilitate all of your other filings, without ever having a process server or messenger travel to your office.
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"How long does it take for my case to be served?"
  The time it takes to serve a documents depends largely on the availability of the opposing party. Most jurisdictions require service to occur within 60 days. On average, service usually takes 7 to 10 days. If service is required by a specific date and place,a rush service fee will apply. For more information on rush service fees, please contact the E-Filing.com office at 800-207-6807.
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